Need help with the Follow The Puck app, or found something on the site that isn’t right? Email us and a real person will read it.
Getting help with the app
A few details up front help us track down the problem much faster. Please include:
- Your device model, like iPhone 15
- Your iOS version (Settings, then General, then About)
- The app version, shown at the bottom of the More tab
- What happened, what you expected to happen, and the screen you were on
- A screenshot, if you can grab one
Please don’t email passwords, payment details or other sensitive personal information. We’ll never ask for them, and the app doesn’t use passwords.
Report a schedule, score or team mistake
Game times move and rosters change. If you see a wrong schedule, score, ranking, roster, stat, arena or team detail, or a link that doesn’t work, email hello@followthepuck.com with:
- The team, game or page involved, with a link or screenshot if you have one
- What’s wrong and what it should say
- Where the correct information comes from, such as a school schedule or official box score
Your profile and app data
The app doesn’t have online accounts, so there’s no account to close. The optional profile, your favorites and your Games Near Me settings are stored only on your device. Deleting the app removes all of it.
To stop sharing your location, open iOS Settings, tap Follow The Puck, then Location. You can also use a ZIP code in Games Near Me instead.
If you’ve joined our newsletter, every email has an unsubscribe link. For any other request about your information, email hello@followthepuck.com.
Policies
Follow The Puck is operated by FTP Hockey LLC.